Ecommerce Product Releases: March 15, 2023

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Here’s a record of product releases and updates for mid-March from firms that supply providers to on-line retailers. There are updates on drop transport, returns administration, one-click insurance coverage, upsell and cross-sell options, buyer video chats, fee instruments, and synthetic intelligence instruments.

Acquired an ecommerce product launch? E mail releases@practicalecommerce.com.

Ecommerce Product Releases

ShipStation releases Dropship Manager. ShipStation, the ecommerce transport platform, has launched Dropship Supervisor to streamline and automate drop-ship order success. Key options embrace order routing, real-time order standing updates between dropship managers and their distributors, and branded monitoring and customized electronic mail area capabilities to keep up excessive ranges of buyer communication with a seamless expertise. Moreover, dropship managers can invite their distributors to the platform.

Home page of ShipStation

ShipStation

Loop launches returns benchmarking app. Loop, a return administration platform, has launched a free returns benchmarking app within the Shopify App Retailer. The app empowers retailers to unlock key return knowledge and robotically evaluate it in opposition to comparable manufacturers in an easy-to-use dashboard, all to assist enhance post-purchase experiences. As soon as put in, the app robotically pulls merchants’ return data to check to trade benchmarks, together with refund fee, high refunded merchandise, and time to repeat buy.

Wix and Stripe bring Tap to Pay on iPhone to U.S. merchants. Wix, a platform to create, handle, and develop an internet site, has partnered with Stripe to carry Faucet to Pay on iPhone to U.S.-based Wix retailers. Utilizing the Wix Proprietor App and a suitable iPhone, retailers can settle for and course of contactless funds by way of Wix with solely an iPhone from contactless credit score or debit playing cards, Apple Pay, and different digital wallets.

AfterShip launches upsell and cross-sell tools to Shopify merchants. AfterShip, a buyer expertise platform for ecommerce, has introduced the launch of upsell and cross-sell instruments for Shopify storefronts. Powered by synthetic intelligence, AfterShip Personalization supplies provides on the product, cart, post-purchase, and checkout pages and is completely out there for Shopify Plus retailers. The brand new product helps all Shopify themes, together with personalized variations.

Sure launches Retrace to embed one-click insurance offers. ​​Positive, an insurance coverage expertise supplier, has launched Retrace, enabling on-line retailers to supply clients one-click insurance coverage and safety. Retrace by Positive features a suite of APIs in order that on-line retailers can embed insurance coverage and safety for varied use instances reminiscent of ecommerce returns, journey insurance coverage, and product guarantee safety at any level within the buy move.

Home page of Retrace

Retrace

HubSpot introduces AI-powered productivity tools. HubSpot has launched two new AI instruments — content material assistant and ChatSpot.ai — to assist its clients streamline connections with their contacts. Powered by OpenAI, content material assistant and ChatSpot.ai helps advertising and gross sales groups create and share high quality content material in minutes by suggesting weblog titles associated to a services or products, then producing a whole weblog publish define and physique copy for that title in addition to net pages, gross sales and advertising emails, and information base articles.

F5 partners with Visa to reduce login friction. F5 has partnered with Visa to assist retailers securely cut back buyer login friction. F5 Distributed Cloud Authentication Intelligence makes use of synthetic intelligence and conduct analytics to acknowledge returning clients, eliminating their must log in with a person identify and password. Retailers can even entry fraud defenses and bot detection to guard the complete commerce journey as a substitute of at checkout solely.

Link-in-bio platform Koji launches new ebook app. Koji, a link-in-bio platform and an app retailer for social media, has launched an up to date book and audiobook functionality to make it simpler to promote and share any book, PDF, or audiobook from immediately inside a link-in-bio. Prospects can view or obtain their buy immediately, and the app’s built-in reader and participant permits ebooks and audiobooks to be learn or listened to interchangeably.

Kount announces new identity and payments platform. Kount, the Equifax-owned fraud prevention platform, has launched Kount 360, a brand new identification and funds software integrating the complete suite of Kount merchandise inside a single platform, eradicating the necessity to handle a number of interfaces. Kount 360 provides end-to-end safety of the digital shopper journey by offering higher entry to first-party gadget info, electronic mail insights, fee historical past, and extra.

Kount's web page announcing Kount 360

Kount 360

Voc.ai launches Amazon toolkit powered by ChatGPT. Voc.ai, an AI SaaS firm, has introduced the launch of its first Amazon toolkit, powered by ChatGPT. The brand new product is designed to assist sellers optimize their advertising campaigns by utilizing pure language processing and machine studying to establish the correct key phrases, optimize product descriptions, and craft compelling advertising messages that resonate with their viewers. Voc.ai’s Amazon toolkit is now out there for sellers on Chrome net shops by looking “ChatGPT for Amazon.”

Flippa launches AI tool connecting business owners to prospective acquirers. Flippa, a world market to buy and sell online businesses, is launching an AI-powered suggestion engine for matching consumers and sellers. The brand new Flippa recommender engine helps enterprise homeowners discover potential acquirers and matches consumers with appropriate listings primarily based on the customer’s actions and conduct throughout the Flippa market. Consumers can click on “Invite to Deal” to be notified of a related deal, matched algorithmically by the Flippa platform.

Vee24 introduces iOS app for one-to-one video chats. Vee24, a facilitator of person-to-person digital experiences, has launched a cell app. Vee24’s digital platform is powered by high-definition video chat, textual content chat, AI-enabled chatbots, co-browsing, display sharing, on-line appointment setting, and extra. The brand new VeeStudio for Cellular app, out there for iOS gadgets, is a light-weight but highly effective model of their desktop video chat software.

BigCommerce launches BOPIS feature. BigCommerce has launched a BOPIS function — purchase on-line pick-up in-store — giving retailers extra choices to supply click-and-collect buying. BigCommerce’s BOPIS providing consists of new and up to date APIs to create customized experiences. BOPIS is now out there as a multi-location stock performance to enterprise retailers.

Web page announcing BigCommerce's BOPIS

BigCommerce BOPIS

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